Veridium Support

Need help getting started with multi factor biometric authentication? Review our tips and tricks or email us if your question isn’t answered below.

4 Fingers TouchlessID General Usage

  1. 4 Fingers TouchlessID uses the camera on the rear of your device to take photographs of your fingertips.
  2. Place your fingers (palm up) in view of the camera so you can see them on the preview screen.
  3. Align them with the guide using the onscreen prompts.
  4. The system will automatically detect your fingers and capture the image.

Tips & Tricks: 4 Fingers TouchlessID

  • Hold your fingers together and straight, not spread apart, with your palm facing the camera.

  • Move your hand if the app requests you to do so, following the on screen instructions.

  • When the bar indicating distance is lower on the screen, move your hand further away from the camera. When it’s higher, move your hand closer to the camera.

  • Keep still and steady, the more movement, the more motion blur will occur.

  • Try to capture the image against a plain, neutral-colored background during enrollment.

  • Make sure your camera lens is clean.

  • Capture the image in strong, even lighting, avoiding strong shadows across your fingers.

VeridiumID Authenticator App

Protect your personal, school, or work online accounts with Veridium MFA using biometrics.

Use VeridiumID Authenticator multi factor authentication (MFA) to protect your online accounts. You can use VeridiumID Authenticator to manage access across multiple apps for your personal or professional use. Add biometrics and One-Time Passcodes (OTP) to secure your accounts with at least two factors.

It’s simple:

If you have an enrollment QR code, tap Scan QR Code,

Or, enable two-step verification on your online account (Dropbox, Facebook, Google, etc.). Scan the QR code from your account. Activate using an OTP generated by the VeridiumID Authenticator app.

                      For more information on two-factor authentication for Dropbox, download our instructions below.                                                                 

                                                                                              Learn more!

Use biometrics for additional protection

The power of biometrics is now accessible to everyone for protecting online accounts.

Turn on Touch ID, Face ID or Veridium’s 4 Fingers TouchlessID to use biometric authentication to further protect your accounts. Your OTP is displayed only after successful biometric authentication.

Factor in security to your online accounts today.

For further assistance please contact support@veridiumid.com.